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How long does it take for my account and shares to become active?


Your account and shares will be activated as soon as payment is confirmed on the blockchain. There are many factors that can contribute to this but it usually takes between 20 minutes and 1 hour to confirm but when the blockchain is slow it can take up to 24 hours or more, particularly for small transactions.

In the unlikely event that a transaction does not get confirmed on the blockchain in a timely manner then your bitcoin will be automatically returned to your bitcoin wallet after it times out on the blockchain. This takes a little over 27 hours after the original transaction was started.

We have no control over this process, it's entirely controlled by the blockchain.





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Article ID: 11
Category: Knowledgebase

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